NG2 Garden Studio Co. Ltd. (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and handle your personal data when you visit our website or submit an enquiry.
1. Information We Collect
We may collect and process the following information:
Name
Email address
Telephone number
Project details or information you provide in your enquiry
Technical data such as IP address, browser type, and website usage data
2. How We Use Your Information
We use your information to:
Respond to your enquiry
Communicate with you regarding your project
Provide relevant information about our services (where you have given consent)
Improve our website and services
3. Lawful Basis for Processing
We process your personal data in accordance with the UK General Data Protection Regulation on the following bases:
Consent — when you submit an enquiry via our contact form
Legitimate interests — to respond to enquiries and operate our business effectively
4. Marketing Communications
If you have opted in, we may send occasional updates, insights, or promotional communications.
You can unsubscribe at any time by:
Clicking the unsubscribe link in emails
Contacting us directly
We do not send marketing communications without your consent.
5. How Your Data Is Stored
Your information may be stored securely using third-party systems, including GoHighLevel, which we use to manage enquiries and client communications.
We take reasonable steps to ensure your data is:
Stored securely
Accessed only when necessary
Protected against unauthorised use
6. Sharing Your Information
We do not sell or rent your personal data.
We may share your data with trusted service providers only where necessary to:
Operate our website
Manage communications
Deliver our services
All such providers are required to handle your data securely and in accordance with data protection laws.
7. Data Retention
We retain personal data only for as long as necessary to:
Respond to your enquiry
Fulfil our services
Comply with legal obligations
You may request deletion of your data at any time.
8. Your Rights
Under UK data protection law, you have the right to:
Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing
Withdraw consent at any time
To exercise any of these rights, please contact us using the details below.
9. Cookies
Our website may use cookies and similar technologies to improve functionality and user experience.
You can control or disable cookies through your browser settings.
10. Contact
If you have any questions about this policy or how your data is handled, please contact:
NG2 Garden Studio Co. Ltd.
Email: [email protected]
Location: Nottingham, United Kingdom
11. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.